Delivery and Returns

Delivery Information

Shipping Locations:
We currently deliver across the UK. For international orders, please contact us for availability.

Delivery Times:

• Standard UK Delivery: 3-5 working days
• Express UK Delivery: 1-2 working days

Delivery Costs:

• Standard Delivery: £3.99 (Free on orders over £50)
• Express Delivery: £6.99

Once your order is dispatched, you will receive a confirmation email with tracking details.

Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Return Policy:

• You can return items within 14 days of delivery for a full refund or exchange.
• Items must be unused, in original packaging, and in resaleable condition.
• Personalized or custom-made items are non-refundable unless faulty.

How to Return an Item:

1. Contact us with your order number and reason for return.
2. We will provide return instructions.
3. Return shipping costs are the customer’s responsibility unless the item is faulty.

Refunds:

• Once we receive and inspect your return, we will process your refund within 5-7 working days.
• Refunds will be issued to the original payment method.

Need Help?

For any questions about delivery or returns, please contact us